Before you visit us

  1. When bringing parts in for us to repair or replace, please bring a good handle or stem with you. That will make our job identifying your part that much quicker. A key way to identify a stem or handle is by the broach (spline) in the top of the stem or inside the handle. If what you bring us is stripped out it gets much harder.
  2. If you are having trouble removing a part that has a lot of mineral deposits on it, try soaking the affected area with some “Dill Pickle Juice”. If you cannot keep it on the area, soak a paper towel with it and drape it one the part. Check back every 15 minutes and see if it can move.
  3. If you are not sure how to remove a part, please call us 520-882-8349 or write us at
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Specializing in plumbing repair parts and accessories since 1988